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Richard Manson

@richardm active 4 years, 2 months ago
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  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Upgrade – testing before acceptance? in the group Group logo of TF User CommunityTF User Community 5 years, 3 months ago

    Hi

    I did in the past run the update against test but now i just trust that TF have tested the updates before release

  • Profile picture of Richard Manson

    Richard Manson joined the group Group logo of TF User CommunityTF User Community 5 years, 3 months ago

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Hazards Module in the group Group logo of tf. facilitytf. facility 6 years, 3 months ago

    Hi

    I think that would be a question for your TF software developers whether TF has the capabilities to do that.

    You can put hyperlinks on autocad asbestos symbols and this when clicked on will open up the […]

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Condition Surveys (Identified Work) in the group Group logo of tf. facilitytf. facility 6 years, 5 months ago

    Hi

    Does anyone use the condition survey module and identified works?

    How do you turn identified works into a works/purchase order easily?

    We have been doing condition surveys but more like 3 year defect […]

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Interfaces in the group Group logo of tf. facilitytf. facility 8 years, 2 months ago

    We still do reactive and planned maintenance in house so need our stores. I did speak to TF direct about this but think they dont really have anything that can do same job

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Interfaces in the group Group logo of tf. facilitytf. facility 8 years, 2 months ago

    Our stores use a system called data stocks for their materials and they have a barcode scanner when for example a electrician takes a light from the stores, this is then interfaced into Servitor and that light […]

  • Profile picture of Richard Manson

    Richard Manson started the forum topic Interfaces in the group Group logo of tf. facilitytf. facility 8 years, 3 months ago

    Hi

    We currently use a system in our stores called Servitor, this is used for putting job costs of materials and labour onto the job tickets. This information is then interfaced into TF once the job is […]

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Surveying – DAA, Condition, Asbestos etc in the group Group logo of tf. facilitytf. facility 9 years, 7 months ago

    Hi Claire

    The easiest way is to get TF to do a dataload of a spreadsheet which has all your conditions survey information, as there is no import facility to get the spreadsheets in and manually typing it would […]

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Mobile / Handheld in the group Group logo of tf. facilitytf. facility 9 years, 10 months ago

    Hi Louise

    no our ICT department have never got back to me regarding this issue, if you have some workaround that would be good

    Richard

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Facilities Management – Helpdesk, Project Management, Room Booking etc in the group Group logo of tf. facilitytf. facility 9 years, 10 months ago

    Hi

    Does anyone else on this use the Helpdesk module in TF?

    There is a very annoying budget feature where it works fine putting on a works order then if you select a property then you only get the budgets […]

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Mobile / Handheld in the group Group logo of tf. facilitytf. facility 9 years, 11 months ago

    Hi Louise

    I havent been able to test the hazard module on HTC yet as for some reason our ICT department seem to have blocked phones from being able to connect to the computers, i will need to request this is […]

  • Profile picture of Louise Jesudason

    Louise Jesudason and Profile picture of Richard MansonRichard Manson are now friends 9 years, 11 months ago

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Enhancements and Software Roadmap in the group Group logo of tf. facilitytf. facility 10 years ago

    Huw you dont have to add a note to view a note, if you click on the history tab on a helpcall then you can see notes here and you just double click on the note to view it

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Enhancements and Software Roadmap in the group Group logo of tf. facilitytf. facility 10 years ago

    @parryh no thats not what i was meaning i was referring to when putting on a helpcall for work to be carried out on a building, when doing this you can click contact and then select from a list and then this auto […]

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Mobile / Handheld in the group Group logo of tf. facilitytf. facility 10 years ago

    Hi Louise

    yes i have an HTC sensation and there are a few other in the office who also have other versions of HTC phones. I see the hazard app in the google store so i downloaded it although thats as far as i […]

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Enhancements and Software Roadmap in the group Group logo of tf. facilitytf. facility 10 years ago

    it would be good if clients could be allocated to more than one property, for example we have a lot of Park buildings at football pitches etc. So there is one guy in charge of all these buildings but a client cant […]

  • Profile picture of Emma Sharpley

    Emma Sharpley and Profile picture of Richard MansonRichard Manson are now friends 10 years ago

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Mobile / Handheld in the group Group logo of tf. facilitytf. facility 10 years ago

    Hi Louise

    I think if you also supported HTC devices that would be a good idea as loads of people have HTC phones and a lot of them have very big clear screens which would be good for using the apps on.

    Richard

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Enhancements and Software Roadmap in the group Group logo of tf. facilitytf. facility 10 years ago

    yes this would definitely be a very good feature that im sure all clients want

  • Profile picture of Richard Manson

    Richard Manson replied to the forum topic Enhancements and Software Roadmap in the group Group logo of tf. facilitytf. facility 10 years, 1 month ago

    Hi

    since the new release of TF Facility 4.5.33 the hover feature in the help desk module has disappeared, this was when you hovered over a helpcall you could see a summary box without having to open each […]

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