• Anton Fothergill posted a new activity comment 3 years, 5 months ago

    In reply to: Anton Fothergill posted an update Does anyone else have problems with all Notes & Documents being automatically marked as private when loaded TFcloud? We have discovered that Self-Service Users can’t review […] View

    I work for Calderdale Council

  • Anton Fothergill posted a new activity comment 3 years, 5 months ago

    In reply to: Anton Fothergill posted an update Does anyone else have problems with all Notes & Documents being automatically marked as private when loaded TFcloud? We have discovered that Self-Service Users can’t review […] View

    TF are looking into this particularly around Certificates but we have other documents i.e, RAM’s, Permits which the Contractor needs to upload and would be good if they were viewable by all users.

    We are currently using Helpdesk & Instructions (interfaced through our Oracle system), Inspections, Property Register and are in the process of…[Read more]

  • Anton Fothergill posted a new activity comment 3 years, 5 months ago

    In reply to: Anton Fothergill posted an update Does anyone else have problems with all Notes & Documents being automatically marked as private when loaded TFcloud? We have discovered that Self-Service Users can’t review […] View

    Hi Patrick,

    I think it being set by user would be a good idea. The main issue for us is that Contract Users don’t appear to have the option to set documents to Private and Self-Service Users can’t see documents unless they are Public. Our Site Contacts are Self-Serve users (approx. 100+) and they have responsibility to audit their sites…[Read more]

  • Does anyone else have problems with all Notes & Documents being automatically marked as private when loaded TFcloud? We have discovered that Self-Service Users can’t review Service Sheets/Worksheets relating to works on their sites due to them being marked as private not public.

  • Anton Fothergill became a registered member 4 years, 4 months ago